How To Choose a Rafting Outfitter
Mountain Waters Rafting has 25 years of providing a safe enjoyable white water experience. We are a member of the Colorado River Outfitter Association, AAA, the Better Business Bureau, America Outdoors and, the Durango Chamber of Commerce.
How do I choose an outfitter that will provide a quality whitewater experience?
Ask a local or someone who has been a guest. A personal reference is your best way to choose an outfitter.
The greatest compliment we receive is repeat customers. We get lots of them. Come find out why locals refer us to their friends!
We surveyed 2,000 customers and 90% of them said that our day trip was the highlight of their Durango vacation.
Mountain Waters employees participate in workshops on customer service. All employees are empowered to handle customer problems immediately.
Choose an outfitter who belongs to or is associated with professional organizations. Mountain Waters belongs to the Better Business Bureau, AAA, the Chamber of Commerce, America Outdoors, Colorado Outfitters Association, Animas River Outfitters, and Professional Paddle Sports Association.
The guides and owners of Mountain Waters Rafting have run rivers throughout the world. Many of us take our vacations by doing river trips. River running is our lifestyle; let us share it with you!
Satisfaction is guaranteed. If your trip is not right, we will make it right!
How do I choose an outfitter who is safe?
Ask about an outfitter's employees, safety record and continuous guide training. See our employment page for training details.
We hire the top 25% of applicants. Many of our guides are teachers, ski area employees and college students. We look for an individual who is mature, fun, entertaining, and who has a desire to share a river experience with our guests.
Mountain Waters has an outstanding 25-year safety record that no other outfitter can match. We have been in business longer than any other outfitter in Durango! Choose an established business.
All river guides meet the requirements set by the State of Colorado and have first aide and CPR. In addition Mountain Waters guides:
- Are Wilderness First Responders
- Are Swift Water Rescue Technicians
- Have passed a written and practical on river test
- Attend classes in customer service, local history & culture, area flora & fauna, fish & animal life and geology
Book Your Reservations Today!
Rafting, like all other outdoor activities, is inherently dangerous. By participating in Mountain Waters Rafting activities, you will be assuming those risks. As such, all participants will be required to sign a release of liability before undertaking any activity with Mountain Waters Rafting, Inc.
